Please read these terms carefully before using our services
Welcome to NexusAI. These Terms and Conditions ("Terms", "Agreement") govern your use of our website, applications, and services (collectively, the "Services") operated by NexusAI ("Company", "we", "our", or "us").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our Services.
Important: These Terms constitute a legally binding agreement between you and NexusAI. Please read them carefully.
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.
Our Services are intended for business and commercial use. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
NexusAI provides AI-powered automation and analytics solutions, including but not limited to:
While we strive to provide uninterrupted service, we do not guarantee that our Services will be available at all times. We may modify, suspend, or discontinue any part of our Services at any time with or without notice.
For enterprise customers, specific service level agreements may be provided in separate written agreements. In the absence of such agreements, we target 99.5% uptime for our Services, excluding scheduled maintenance.
To access certain features of our Services, you may be required to create an account. You agree to:
You are responsible for safeguarding your account credentials. We recommend using strong, unique passwords and enabling two-factor authentication where available.
Security Notice: Never share your account credentials with anyone. NexusAI will never ask for your password via email or phone.
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.
You agree not to use our Services to:
You are responsible for all content you submit to our Services. You agree not to submit content that:
Violation Consequences: Violations of this Acceptable Use Policy may result in immediate account suspension or termination without refund.
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and data compilations, are the exclusive property of NexusAI or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain all rights to content you upload or submit to our Services ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display Your Content solely for the purpose of providing our Services to you.
Content generated by our AI Services based on your inputs ("AI-Generated Content") is provided to you under a non-exclusive license. You are responsible for ensuring that any AI-Generated Content complies with applicable laws and does not infringe third-party rights.
If you provide us with any feedback, suggestions, or ideas about our Services, you grant us the right to use such feedback without any obligation to you.
Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to our collection and use of personal information as outlined in the Privacy Policy.
When you use our Services, we may process data you provide or generate. We implement appropriate technical and organizational measures to protect your data, including:
We retain your data for as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your data by contacting us, subject to our legal retention requirements.
Your data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws.
Data Protection: We are committed to protecting your data and comply with GDPR, CCPA, and other applicable data protection regulations.
Certain features of our Services require payment of fees. All fees are non-refundable except as required by law or as explicitly stated in your service agreement.
You agree to provide current, complete, and accurate billing information. We may use third-party payment processors to process payments. You authorize us to charge your provided payment method for all fees incurred.
Subscription-based services automatically renew at the end of each billing period unless you cancel before the renewal date. We will notify you of upcoming renewals and charge your payment method on file.
We reserve the right to modify our fees at any time. We will provide at least 30 days' notice of any price changes. Your continued use of the Services after the price change constitutes acceptance of the new fees.
All fees are exclusive of applicable taxes, duties, and levies. You are responsible for payment of all such taxes.
If payment is not received by the due date, we may suspend or terminate your access to the Services. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
While we strive to provide accurate and reliable AI-powered solutions, we do not guarantee that:
Our Services may integrate with third-party services. We are not responsible for the availability, accuracy, or reliability of any third-party services.
Important Notice: AI systems may produce inaccurate or biased results. You are responsible for validating all AI-generated outputs before use in critical applications.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NEXUSAI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $1,000.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations may not apply to you to the extent prohibited by law.
You agree to defend, indemnify, and hold harmless NexusAI and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
You may terminate your account at any time by contacting our support team or using the account deletion feature in your account settings. Upon termination, your right to use the Services will immediately cease.
We may suspend or terminate your account and access to our Services at any time, with or without cause or notice, including if:
Upon termination:
Before filing a claim, you agree to first contact us to attempt to resolve the dispute informally by sending a written notice describing the dispute to our legal department.
Any dispute, claim, or controversy arising out of or relating to these Terms or our Services that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.
You agree that any arbitration or court proceeding shall be limited to the dispute between you and NexusAI individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of these Terms and notify you via email or through our Services.
Your continued use of our Services after we publish or notify you of changes to these Terms means you accept and agree to the changes. If you do not agree to the changes, you must stop using our Services.
For material changes that significantly affect your rights, we will provide at least 30 days' notice before the changes take effect.
These Terms constitute the entire agreement between you and NexusAI regarding our Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, natural disasters, or governmental actions.
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and NexusAI.
If you have any questions about these Terms, please contact us:
Our legal team is here to help with any questions or concerns
Note: For general support questions, please visit our support page. For legal matters, use the contact information above.
By using our Services, you acknowledge that: